Apply for help

How to get a Referral to HOMELINK

You will normally be referred by the Housing Needs Department of Lewes District Council – if you have not already done so, please call 01273 471600,   or email to make an appointment for a Homelessness Assessment with a Housing Officer. They will then ask you to call HOMELINK if a referral is suitable and give you our application form.

Occasionally referrals are made by your support worker at :

    • Southdown Housing, HMP Lewes
    • The Sussex Rough Sleeper Prevention Project
    • Sussex Pathways
    • Newhaven Foyer
    • Homeworks
    • East Sussex Childrens Services

If your situation is urgent, you can call HOMELINK directly on 01273 921272 or fill in the form on the right

Our friendly office team, (l to r) : Fran Hymas (Repayments Team), Pippa Grace (Client Manager),  Jan Newbury, (Volunteer Office Assistant)

Coming to see us

  • You will be seen in Lewes (House of Friendship, 208 High St LEWES BN7 2NS) or Newhaven (Summerhayes Centre, Marshall Lane NEWHAVEN BN9 9RB) by the HOMELINK Client Manager and a Volunteer Interviewer. The appointment takes about 30 minutes.
  • You will be asked to bring:
    • Your HOMELINK Application Form
    • Photo ID
    • Your last 2-3 months bank statements on your phone or on paper
  • The size of the loan you need and the monthly repayments to HOMELINK you can afford (between £20 – 40 a month over about 5 years) will be assessed.
  • You will need to have monthly repayments set up to service any other existing debts. You may be referred to Homeworks, Stepchange or the CAB to help with this.
  • You will be told at the interview if we are able to offer you a loan.
    Our maximum loan is £2000 per individual or couple.
  • You will need to have a Guarantor (a family member is ideal) who will take responsibility for any missed monthly repayments to HOMELINK
  • With your permission, HOMELINK may run a credit check on you: please disclose all details of your finances, which will be treated confidentially and without judgement.
  • All client data is held in compliance with current Data Protection legislation.

What happens next

  • When you have found a suitable property to rent and passed referencing, the estate agent or private landlord will email HOMELINK their invoice for the deposit and advance rent up to the sum agreed at your interview.
  • HOMELINK will arrange for you to sign your Loan Agreement at our Lewes office a day or two before you are due to move house. Your Guarantor will need to have returned their signed form to us, and you will be given instructions to set up a monthly standing order for your repayments.
  • The invoice will then be settled directly with the agent or landlord who will give you the keys when payment has been cleared!

Remember …..

  • We can only offer you help because our existing clients prioritise and honour their monthly repayments. We will only have a budget to help our next applicants because you are going to do the same. All the money you repay goes straight towards new loans.
  • Both the Loan and Guarantor’s Agreements are legally enforceable documents. Failure to meet repayments without arrangement can lead to a County Court Judgement.
  • If you make all your agreed repayments on time, we can help you when you next need to move … you will never be homeless again.
  • We take no responsibility for the landlord / tenant match or relationship


HOMELINK can also make non-repayable grants of up to £400 if an applicant is identified by referral or by our Manager to urgently need essential items such as bedding, furniture, carpeting or white goods. We settle invoices direct with the supplier.

House of Friendship

Summerhayes Centre